The messenger’s high popularity allows businesses to engage the majority of their customer base into Viber marketing campaigns. This is the way Viber motives the transformation of business communications into casual chatting, where a manager is not a pushy salesman, but a friend and assistant. The messages sent in the 24-hour frame right after the response don’t have to be approved by the messenger. If a user responds to the message, for the next 24 hours, all further chats between them and the company will be free. Another cost advantage of Viber over SMS: when you mass send messages through that messenger, you only pay for the delivered ones.īut that’s not all. Another financial advantage of Viber over SMS is that by sending messages via messenger, you pay only for the delivered messages. On average, a promotional Viber message is four times cheaper than SMS. Low costsĪ Viber message cost depends on the recipient country.
Companies can also add branding to their Viber business profile by adding:Ī Sender ID, verified through Viber’s official messaging partner, gets a “V” icon next to it, which stands for “verified”. Branded senderįor the Sender ID, a business can use the company’s name that will be recognizable in the user’s chat list. That’s why mass messaging through this app is an evident alternative to SMS, where a text must fit in 160 Latin characters only. With Viber, users receive engaging rich media content that motivates them to respond to the targeted call to action. Besides, you can complete the texts with emojis, images, videos, or files. This allows you to “pack up” every benefit of the offer in one message. With Viber, companies can send out up to 1000 characters per message, in any language.
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In this article, we will talk about what Viber for Business is, its difference from a regular Viber account, and how to create, set, and use Viber for Business to the company’s advantage.Ĭompany dialogue with the customer Long messages Companies use the capabilities of Viber to keep in touch with clients, application processing, tech support, and sales. It has more than 260M active users! 90% of the messages users open within the first three minutes of receipt.īrands see the potential in the high-performance indicators of the messenger and increasingly integrate it into CRM strategies. Viber is an application that’s been around for 12 years already, working its way up from a regular messenger to a multifunctional business tool. How to send bulk messages via Viber, by the case of the Messaggio partner.Why it’s important to choose only official messaging partners of Viber for Business.What are Viber’s advantages over other messengers?.
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Installation in a few clicks and free demo period.
Messengers are not tolerable to spam, flexible frameworks of messaging process in ChatApp allow not to trigger bot’s suspicion and prevent account lock-out. Use smart messaging with a client database.No need to wait when the client will write first anymore. Send message to the client from transaction and contact card using phone number in WhatsApp and Telegram.
Write to the client first from the CRM on WhatsApp and Telegram!.Allows you to correspond with clients directly from the CRM, taking advantage of all the advantages of the corporate portal and the CRM system automation capabilities. Viber - reply to Viber messages with bot.ĬhatApp application connects WhatsApp, Telegram and Viber messengers to Bitrix24.Telegram - connect your personal Telegram account or reply to messages via bot.WhatsApp - connect your official Whatsapp account or personal number.It allows to synchronize interaction history and arrange seamless communication with a client. Communicate with clients in popular messengers from CRM and use all advantages of automation.ĬhatApp is a universal service that combines communication channels with customers in a single window.
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